• Orders may be canceled or modified within 6 hours of placement. After this timeframe, production may already be in progress, and changes might not be possible.
• For full details on shipping times and delivery processes, please visit our Shipping & Delivery page.
• International orders: It may take additional days if orders have to go through customs. We have no influence on the customs process and apologize for any inconvenience due to delivery delays resulting from this
• For further assistance or detailed guidelines, please refer to our Replacement & Refund Policy.

If you have any questions or would like to personalize your order, don’t hesitate to contact us here. Every request matters to us, and we’ll do our best to create something that’s just right for you.

Our dedicated support team is available Monday to Friday, and we typically respond within 1–2 business days — often even sooner.

We recommend keeping an eye on your inbox (and your spam/junk folder) so you don’t miss our reply.

Your satisfaction means everything to us. Thank you for trusting us to create something meaningful for you. 💛